Pre Sales Terms
Shipping
Guarantee
Warranty
We offer free shipping to all US customers who purchase products from our website. Shipping typically takes 5-7 business days.
Shipping destination: The United States only.
Shipping method: Free shipping via USPS First-Class Package Service.
Shipping time: 5-7 business days.
Shipping costs: Free.
Order Processing Time
Please allow 1-2 business days for order processing.
Orders Ship M-F.
Orders placed before 12pm EST, will typically ship within 1 business day, unless an item is on backorder.
Backordered Items
If an item is on backorder, we will notify you via email. Backordered items will ship as soon as they become available.
International Shipping
We do not currently offer international shipping.
Damaged or Lost Items
If your item is damaged or lost in transit, please contact us immediately. We will work with you to resolve the issue.
We hope you enjoy your purchase!
We are committed to providing our customers with a high-quality product and a positive shopping experience. If you are not completely satisfied with your purchase, you may return it for a full refund within 30 days of the purchase date.
To return your product, please contact us via support@littleone.care of via the chat. We will provide you with a return shipping label and instructions on how to return your product.
Your product must be returned in its original packaging and in good condition. We will not accept products that have been damaged or used.
Once we receive your returned product, we will process your refund within 5-7 business days. The refund will be issued to the original form of payment.
We hope you enjoy your purchase!
Additional Information
1. Products must be returned to the address provided by LittleOne.Care.
2. Customers are responsible for all shipping costs associated with the returning of their product(s).
3. Products must be returned in their original packaging and in good physical condition with all parts.
4. LittleOne.Care reserves the right to refuse returns that do not meet the above conditions.
5. LittleOne.Care may update this policy at any time without notice.
LIMITED WARRANTY
Please read this limited warranty carefully before using our products. By using our products, you acknowledge and agree to the terms and conditions stated herein.
1. Our products are not medical devices: Our products are not intended to be used as medical devices and are not designed to detect or prevent any medical conditions. They are not regulated or approved by the relevant authorities, including but not limited to the U.S. Food and Drug Administration (FDA).
2. No collection of vitals: We do not collect any vital information from our users. Our products are designed to provide certain functionalities but do not involve the collection or monitoring of vital signs or medical data.
3. No responsibility for engagement with others: We are not responsible for any interactions or engagements our customers may have with other parents or experts, including any consulting services they receive from them. Any such engagements are at the sole discretion and responsibility of the individuals involved.
Limited Warranty:
At LittleOne.Care we warrant that if you use our products as they are intended, our products will be free from defects in materials and workmanship for the following periods:
1. Original Electronic Products: One (1) year from the date of registration for new products
2. Replacement Electronic Products: Six (6) months from the date of purchase for any replacement electronic products purchased from LittleOne.Care's official website, including replacement sensors.
3. Non-Electronic Products: Thirty (30) days from the date of purchase.
This limited warranty applies only to the original purchaser of the product. Our products are legitimately sold only by us and our authorized sellers, who are required to follow our policies, procedures, and quality control standards. This limited warranty does not cover products purchased from unauthorized sellers, including unauthorized websites, unless otherwise prohibited by law.
We do not warrant our products against general wear and tear or damage resulting from misuse, modifications, or improper maintenance.
If you believe you have received a defective product, we will, at our option, either repair or replace the defective product or its defective component part(s) in accordance with the terms of this limited warranty. The replacement product or component will be warranted for the remaining unexpired period of the original product's warranty.
Please note that this limited warranty is the only warranty we offer for our products. We disclaim all other warranties, including the implied warranties of merchantability and fitness for a particular purpose, to the extent permitted by law.
Our sole liability for any defect shall be as set forth in this limited warranty and excludes any claims for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
For a full understanding of your rights, you should consult the laws of your country, state, or province.
Please retain your proof of purchase for warranty claims. To request warranty service or for any inquiries regarding this limited warranty, please contact our customer support team at Support@LittleOne.Care
LittleOne.Care reserves the right to revise, modify, or amend this limited warranty without prior notice.
This limited warranty is effective as of June 1 st 2023 and supersedes all previous warranties or representations, whether oral or written, regarding our products.
Thank you for choosing LittleOne.Care.